During the coronavirus crisis, OPAL introduced a brand new, telephone-based service that meant we could keep in touch with our members while meeting national guidance on social distancing. This has been a great success in keeping both our members and volunteers safe while keeping in touch in these uncertain times.
Throughout the pandemic, our OPAL volunteers have made over 200 regular telephone calls a week from our phone befriending service.
Members receive a friendly telephone call from one of our volunteers once a week and they can have confidence that all volunteer telephone befrienders are known to OPAL and will take time to listen.
For more information email contactus@opalservices.org.uk or if you would like to volunteer with OPAL, contact our Volunteer Coordinator volunteering@opalservices.org.uk.